:: CREO KITCHENS ::

TERMS AND CONDITIONS OF PROMOTIONAL SCHEME

The instant terms and conditions govern the Booking and/ or Sale of Modular Kitchen including any Accessories there to under the Promotional Scheme.

The Promotional Scheme will start on 2nd June, 2016 at 12 A.M. and unless modified by us will automatically come to an end on 9th June, 2016 at 11:59 P.M. ("Scheme Period ").

Modular Kitchens of Standard Make and Design as displayed by us on our Website can be booked by you online through our Website http://www.creokitchens.in. Booking can also be done by visiting our select branches and display outlets, the list whereof has been provided on our Website: http://www.creokitchens.in.

Modular Kitchens can be booked by paying a token booking amount of Rs. 2931(Two Thousand Nine Hundred and Thirty One only). Upon successful booking you will be provided a Booking Receipt, inter alia, containing the Booking Id.; Booking Date; Booking Amount; Mode of Payment; Name, Address & Contact details of the person making the booking; Model and list price of the Modular Kitchen booked; etc.

Anytime during 18 months from the date of booking, you can convert the booking made by you into a final purchase order.

Booking made by you can be converted into a final order by complying with the following steps:

Step 1 (Placement of final purchase order):- At this step you will be required to pay 60% of the list price of the Modular Kitchen booked by you (as displayed on the Booking Receipt). Further, at this step you will also be required to provide the address at which the Modular Kitchen booked by you has to be delivered. Within a period of 7 days from placement of final purchase order, you will receive the structural drawings in relation to the civil, sanitary, electrical and plumbing work to be carried by you.

Step 2 (Import of Modular Kitchen):- On the basis of the final purchase order placed by you at Step 1, we will inform you once the Modular Kitchen booked by you becomes available at our warehouse. We assure you that the Modular Kitchen booked by you will reach our warehouse within a maximum period of 60 days from the date of placement of final purchase order. We will also intimate you regarding the "balance amount" payable by you.

Step 3 (Payment of balance amount):- The "balance amount" as mentioned in Step 2 above, shall be payable by you within a period of 15 days from the date of our intimation. In case you fail to pay the "balance amount" within the aforesaid period of 15 days, you will be liable to pay demurrage charges of Rs. 2,500/- for every week of delay or part thereof. In case you fail to pay the "balance amount" including any "demurrage charges" within a period of 90 days from the date of our intimation, the final purchase order placed by you shall stand cancelled and the booking amount as well the 60% payment made by you at the time of placing the final purchase order shall be forfeited by us.

Step 4 (Delivery):- After receipt of "balance amount" including any "demurrage charges" (if any) by us, the Modular Kitchen booked by you will be delivered within a period of 15 days at the address provided by you. However, in case the delivery address provided by you falls in any of the "remote area" the list whereof has been provided on our Website: http://www.creokitchens.in the Modular Kitchen booked by you will be delivered within a period of 30 days at the address provided by you.

Step 5 (Installation): The Modular Kitchen delivered at your address will be installed within a period of 7 days from the date of delivery.

Subject to the exceptions enlisted herein below, the list price of the Modular Kitchen booked by you shall remain fixed and shall be exclusive of all applicable Indian Taxes and delivery charges up to the delivery address provided by you:

Each visit for measurement and drawings would be charged at Rs. 1000 + Service Tax.

Applicable Entry Tax, Octroi, entry form, Road Permit, will be payable before delivery of kitchen.

In case the delivery address provided by you falls in any of the "remote area" the list whereof has been provided on our Website: http://www.creokitchens.in, delivery charges up to the delivery address provided by you shall be extra and shall be payable by you on actual basis.

The list price of the Modular Kitchen as mentioned on the Booking Receipt has been calculated based on the assumption that cumulatively the effective rate of applicable customs duties and other duties, taxes and cess payable on import of Modular Kitchen from outside of India will not exceed 35%. In case the effective rate of applicable customs duties and other duties, taxes and cesses payable on import of Modular Kitchen, as on the date of actual import, exceeds 35%, the list price of the Modular Kitchen shall be increased proportionately.

The wood work of the Modular Kitchen booked by you will be 100% made in Italy and will be imported from Italy. However, steel/ stainless steel parts/ components and other fittings may not be 100% made in Italy and may be either procured locally from India or form other countries.

We are not responsible for carrying out any kind of civil, sanitary, electrical or plumbing work. It shall be your responsibility to carry out the required civil, sanitary, electrical, plumbing work asper the structural drawings provided by us.

It shall be your responsibility to arrange for and provide us the necessary entry forms/ road permits required under the Sales Tax/ VAT laws of various states of India. All the legal formalities have to be fulfilled by you before dispatch of Modular Kitchen to the designated delivery site (i.e. entry forms of respective state).

Booking amount paid by you is non-interest bearing and is non-refundable. In case you fail to convert the Modular Kitchen booked by you into a final purchase order within the aforesaid period of 18 months, the booking shall stand cancelled and the booking amount paid by you shall be forfeited by us.

The Modular Kitchens supplied by us will carry the standard manufacturer"s warranty.

Except for under "force Majeure" situation, in case we are unable to deliver the Modular Kitchen for which final purchase order has been placed by you, we will refund to you the whole of the payment made by you to us along with simple interest calculated at the rate of 6% per annum. You will not be entitled to receive any other amount (whether called as damages, compensation or otherwise).

In case we are unable to deliver due to "Force Majeure" situations we will only refund the whole of the payment made by you without any interest. "Force Majeure" situations shall mean and include wars (declared or undeclared) or revolutions, civil wars, riots, tidal waves, fires, floods, earthquakes, typhoons, hurricanes, lightning, explosion, volcanic eruptions, epidemics, quarantine restrictions and freight embargoes and transporters strikes affecting the movement of goods, restrictions/ bans related to import/ export of goods imposed by government(s) or governmental authorities, strikes, lockouts, slowdowns, acts of governmental action prohibiting or impeding us from performing our obligations and other acts of god.

If any dispute arises between you and us, the dispute shall be referred to a Sole Arbitrator who shall be an independent and neutral third party identified by us. The place of arbitration shall be Delhi. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language. All disputes shall be governed and construed in accordance with the laws of India, with exclusive jurisdiction conferred on the courts at Delhi.